Privacy Policy for qualimorvia.sbs

Your privacy matters to us. This policy explains how we collect, use, and protect your data when you interact with our boutique or website.

What We Collect

We gather necessary details to fulfill requests and improve your experience.

• Contact details such as your name, email, and phone number provided during inquiries or orders.
• Delivery information, including address and order preferences for bouquet delivery or pickups.
• Communications you send us and records of your correspondence with our team.
• Website interaction details, including IP address and browsing activity for security and analytics.

How We Use Data

Your information is used solely for service, safety, and communication purposes.

• To process flower orders, event bookings, and respond to inquiries efficiently.
• To communicate bouquet status, delivery timing, and provide service updates.
• To personalise our floral recommendations based on your preferences or special dates.
• To safeguard our website, manage consent, and meet Malaysian legal requirements.

Legal Basis for Processing

Data is only processed where it is necessary and permitted by law.

We collect and process your data for the performance of our services to you, legitimate business interests, with your consent, or for statutory compliance in Malaysia.

Sharing Info

Your data is shared only as needed to provide service or by law.

• Details are shared with delivery partners to fulfil flower orders to your address.
• Website analytics and hosting providers receive limited information for technical maintenance.
• Legal authorities may request information for compliance with local regulations.

Data Security

We follow strict protocols and secure servers to protect your information. Only authorised team members have access, and we review our processes regularly to align with Malaysian privacy laws and best security practices.

Your Rights

You may review, update, or request the erasure of your data.

• Request access to the personal data we hold about you.
• Ask correction of inaccurate or outdated details.
• Request that we erase your information, within legal limits.
• Withdraw your consent to our data processing at any time.

Use of Cookies

Our website uses essential and analytics cookies only. You can view cookie details or adjust browser settings for your privacy preferences.

Cookie Policy Cookie Policy

Contact Us

Questions or concerns about your privacy? Contact our boutique team for assistance.

Policy Changes Notification

We may update this policy to reflect legal, operational, or service changes.